Prohealth Sports and Spinal
Direct Billing Insurance Physiotherapy
Insurance Partners
Prohealth Sports and Spinal clinics offers direct billing service for several insurance providers.
In case your insurance provider isn’t listed here, we’ll be able to provide a digital copy of your itemised bill via email so you will be able to submit it for reimbursement.
Insurance Provider Requirements
Navigating health insurance guidelines is essential for a seamless, hassle-free medical appointment. Different insurance providers maintain distinct protocols—such as requiring updated doctor referral letters, physical or electronic medical cards, or advance pre-authorization approvals—to verify your coverage and process claims efficiently.
To help you prepare for your upcoming visit, we have outlined the specific individual insurance requirements for major providers below. Select your provider from the list to review their mandatory documentation and booking steps.
-
Provide member number
No doctor referral letter required
-
Provide Bupa Global member number and DOB for initial booking
Have to wait for pre-authorization approval from Bupa Global
-
Send a picture of the card for eligibility check
No doctor referral letter required
-
No doctor referral letter required
Need a copy of AXA card (Customer number should be INTLxxxx)
-
An updated doctor referral letter within 6 months validation up to the date of appointment
Present the physical or electronic medical card (with date of visit shown on E-card) at the front desk